I am not afraid to admit
that I enjoy a bit of retail therapy but the layout of some shops puts a stop
to my enjoyment.
Some shops are completely
off limits due to step access. The law now states that all new buildings must
be wheelchair accessible but this does not help when I want to look in smaller
shops which cannot afford to convert the frontage to make it accessible. Other
shops are partly accessible because the main entrance is flat but menswear is
normally up or downstairs and there is not always a lift. The reason normally is
because it is a listed building. I fully understand this but there is a simple
solution as I found out in Blackburn . A member
of staff should offer to become your personal shopper. I told her what I was
looking for and she did what I couldn’t. Went downstairs and brought me the
items to look at. Albeit, I didn’t make a purchase but if more shops made the
effort, they would win a customer.
Then, there are shops that
are ‘completely accessible’ but, mostly because of customers, are huge obstacle
courses. Not only are the rails in an inconvenient position but the clothes are
strewn on the floor like a teenager’s bedroom (mine is the exception). These
shops make me angry and I normally try to leave my mark before leaving.
Bye for now!
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