You might have seen/read in the news that a recent government funded report found that a number of high street shops and restaurants are not disabled friendly. Most people seemed to be appalled by the revelation but I am more dumbfounded that the findings shock the reporters as well as those in high office. It really is nothing new that access to certain places is poor and that businesses do not seem to care about disabled customers.
The Department for Work and Pensions asked my friends over at DisabledGo to run the audit on the government’s behalf. A group of researchers were sent to visit and assess 27,000 high street shops and 3,716 restaurants. Taheir findings were published last week (hence the media interest) but none of what was fed back surprised me. Some of the standout headlines from the report were:
· One in five high street stores has no disabled access
· A third of department stores do not have an accessible toilet.
· Only 15% of retailers have hearing loops for the partially deaf.
· Two in five food outlets have no accessible toilet,
· 23% of restaurants have menus in large print for the visually impaired and only 9% have hearing loops.
An issue that I have is people who do not know first hand how problematic something as simple as shopping can be for a disabled person overlook issues such as accessibility. They wrongly believe that legislation such as the Equality Act of 2010 are in place to stop discrimination but the report demonstrates that businesses flaunt this piece of law all the time. It obliges organisations to make reasonable adjustments for disabled people but they clearly don’t. It’s like saying because it is illegal to be racist, racism does not exist. However, we all know what is written in law differs greatly to reality.
The Minister for Disabled People Mark Harper responded to the findings by‘Calling on the retail and hospitality industry to look at what more they can do to better cater for disabled people’ but I’m not sure they’re bothered if Mr. Harper tells them off. I think the rules should be tougher such as on the spot fines if premises have one step but no portable ramp. That’s the only way businesses will listen and act. They obviously don’t care that there are roughly 12 million disabled people in Britain with an estimated spending power of £200bn so therefore penalties are needed.
Bye for now!
Monday, 8 December 2014
Monday, 17 November 2014
The battle of Oxford Street…
Bonfire night was, as it is every year, on the 5th
of November but there were nearly fireworks when I visited Oxford Street the
following night. I heard about the Christmas lights being switched on a few
days earlier on Capital FM so thought
I’d go to the seasonal event (eventhough I’m not the biggest fan of Cheryl Fernandez-Versini)
and get in the festive spirit. I went to see Kelly Clarkson turn them on back
in 2011 and enjoyed the evening. Last time, there was a designated disabled
viewing area just at the side of the stage because it is impossible to see over
a crowd in a wheelchair. That wasn’t the case this year.
Since the ‘Access All Areas’ event in October, I have been
keen to see if it as easy for wheelchair users to use Public Transport in
London as the people at TfL. As I have said before, access to taxis is basically
non-existent but I am pleased to confirm that over ground trains and buses are
disabled friendly (well I haven’t tried them all obviously). At least the train
to St. Pancras and bus to Oxford Street is. The new route master is quite plush
and impressive actually. I haven’t tried the Tube recently but that should be
another interesting adventure.
After a successful train then bus journey, my carer and I arrived
on Oxford Street at about 16:00. We made our way to John Lewis where the stage was set and a large crowd was waiting to
get in. There were event stewards on hand to help but none of them knew of any disabled
viewing area with one security guard telling us to "get in the queue like
everybody else". It’s probably not hard to imagine but I was incensed as
you can imagine. We then spoke to a third steward who told us to "maybe go
and try at the other end”. Bad advice.
Luckily I don’t suffer from panic attacks but a narrow
pathway packed with 100’s of people is probably a claustrophobic’s idea of hell
on earth. It was awful though. Everyone was pushing, which as you can imagine
is very dangerous in such a confined area. I was actually scared of getting hit
or someone falling on me. I even was concerned that some people in the crowd
would get angry and start being violent. London is a busy place but it’s pretty
out of order for kittling to be used as a form of crowd control in any
circumstance, but especially when there are disabled people and children in
there.
When we finally did get out of the crowd (the show was
well under way by that point), two helpful young men were sympathetic to our
story and wanted to assist us. However, we were outside Debenhams now so were
too far away from the stage. One of them did guide us to a screen where we
could watch it. This was better than nothing but I might as well have stayed at
home. At least the speakers wouldn’t have blown. It would have also saved a
massive headache and it wouldn't have cost me a single penny. Plus, Cheryl was
only on stage for a minute and didn’t sing. Nothing new there…
By the way, I've wrote a letter of complaint to Oxford Street, John Lewis and Capttal (the latter two sponsored/promoted the event) explaining the issues I had. I doubt it will do anything but worth a try surely.
Bye for now!
Thursday, 13 November 2014
Impersonators…
As many of you will know, I went to Brussels a few weeks
back to watch Arsenal take on Anderlecht in the Champions League. We somehow
managed to win in the end so happy days but I have to say I did not enjoy the
trip as much my first European away day in Dortmund last year. Everything about
Belgium disappointed me. The stadium was old-fashioned to say the least and
lacked basic toilet facilities (the option was either a hole in the floor or
one of the grim looking portable loos). The city centre is not much better with
every toilet, including in a department store, costing 40C or more to use.
Another issue that is impossible to miss is the extreme
poverty and the clear problem of homelessness. I’m not saying that beggars
should not be allowed. I’m just making the point that everywhere you look there
is a vagrant and an almost inconceivable amount of the homeless are disabled. Yes-poor
people exist in London but the difference is that British beggars tend to be found
in shop doorways holding signs where as in the Belgian capital; they pester people
sitting in McDonald’s asking for money. I was just surprised because Brussels is
the theoretical capital of Europe so I naively believed that the line between
rich and poor would not be so visible.
Like I said, most of the beggars are ‘disabled’ and the reason
that is literally unbelievable is because some are putting it on for effect.
For example when we arrived in Brussels, a man helpfully guided our car back
into a parking space using the old wave on then put your hand up to stop method
(universal language). He was stood next to a woman begging in a wheelchair. By
the time we got out of the car, the two had swapped positions and the man now
had a cup that he was holding out in front of passers by. I should have been
annoyed at this blatant act of fraud but I actually found the noises he was
making funny and quite accurate.
Obviously, I don’t know if all vagrants in Belgium are
faking being disabled but it certainly meant my family were quite sceptical when
we saw other beggars (eventhough some were probably genuine). I even considered
getting an empty coffee cup and seeing how much I could make before the match.
At least I’m the real deal. I wish I could take it in turns to be in a
wheelchair but unfortunately it’s 24/7 for me. No rest for the wicked.
Bye for now!
Wednesday, 5 November 2014
Forever grateful…
On Sunday 26th October, I attended the Pearson
Teaching Awards ceremony (basically the education BAFTA’s) at the impressive
Guildhall in London. One of my Teaching Assistants from Secondary School,
Sandra Stellon, was deservedly up for the national Teaching Assistant Of The
Year award. Unfortunately, she did not
come away with the Gold Plato (was robbed) but was already a winner because Sandra had already been recognised for her exceptional contribution to the teaching
profession when she was given one of just 59 Silver Teaching Award winners in
the UK back in May.
This is an even greater achievement when you discover that
there were over 2,000 nominations and an intense judging process. My parents
and I were actually interviewed by one of the judges and all our positive words
about Sandra must have worked. It wasn’t just us to tell the truth, All of her
colleagues and other teachers from Sandringham bombarded the judge with praise
and left those giving out the awards with no choice but to recognise Sandra’s
hard work officially. I was delighted when I heard the news because so many
schools do not realise that Teaching Assistant’s are so important and are the
backbone of a classroom.
I cannot just focus on why Sandra is brilliant and has shaped
me into the person I am today, I must mention my other Teaching Assistant Sue
MacInnes (now retired) who I am also thankful to. Both did not just help me
with physical tasks such as writing/typing for me but were also there
emotionally in what was the most difficult and challenging part of my life.
Going from walking in Year 7 to being a full blown ‘Wheelchair Boy’ by the time
I left is devastating for a teenager but the pair kept me on track, making sure
I didn’t get depressed and remained focused at doing the best I could when it
came to schoolwork.
To be fair, it’s not as if Sandra missed out on much by not
winning on the night. The BBC, like most people, obviously don’t think Teaching
Assistants are that important so only gave the winner 17 seconds of air-time at
the end of the show and cut-out her entire acceptance speech. If you want to
watch the ceremony (eventhough the camera doesn’t zoom in on ‘Wheelchair Boy’),
click the link: http://www.bbc.co.uk/iplayer/episode/b04nvqck/teaching-awards-02112014.
She did get a paragraph and picture in the programme though.
Sandra was nominated for her Award by a grateful
colleague who said, “Sandra is a one of a kind teaching assistant who is
irreplaceable in our school! She is a highly committed professional with the
drive and passion to ensure that all her students are supported and inspired to
reach new heights. She supports those with special educational needs and students
who need additional help and in this role, she brings real and lasting impact
to the lives of the students in our school. Her work truly makes a fantastic
difference every day!
Bye for now!
Thursday, 30 October 2014
Inclusive Technology Prize…
Near enough every day, disabled people will come across a
problem in their lives that needs to be resolved. The issue is that unless
you’re wealthy or make a successful pitch on Dragons Den, the idea will never
make it off the ground regardless of how brilliant the product is. Nesta (the UK’s innovation foundation) have recognized this so have set up a
£50, 000 prize fund for any entrepreneurs who have a clever and novel idea for
a piece of technology, product or service that will greatly improve the lives
of disabled people.
As with all competitions, there will be a rigorous judging
panel made up of a mixture of people including comedians and successful entrepreneurs.
The winner won’t be announced until March 2016 (almost as long as an EastEnders
storyline) but the entries must be in by Friday 16th January, which
is just over two and a half months away. The process takes so long because there are
various stages and prototypes with detailed plans need to be produced. More information
can be found by visiting: http://www.inclusivetechprize.org.
One of the judges is comedian Jess Thom who says
that the panel will be on the look out for “new ideas that will have a long
lasting impact for the 12.2 million disabled people in the UK.” I share the
overall vision of the competition to help create a more equal society through
assistive technology and/or products. Constance Agyeman, Programmes Manager
for the prize, echoed my thoughts: “Nesta is looking for entries that are
co-produced with disabled people and will improve the lives of the everyday
person experiencing day-to-day challenges. He concluded by saying that “The Inclusive Technology Prize is about
making that vision a reality.”
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Sometimes, you search the web and find that products
designed to help are already available to buy but the cost is absurd. For
example, after our holiday in Spain last year, it emerged that we needed a
portable shower chair. A quick search showed that we could order one from the
US but it would cost in excess of £200 plus the relevant postage and packaging
fees. Way too much for something I’ll use once or twice a month. My mum came up
with a more cost effective way. Buying a cheap foldaway wheelchair for a
quarter of the proper shower chair would suit my needs just as well and so has
been the case.
That smart idea cost nothing and actually saved us money.
However, there are quite a few ideas I have to make life for disabled people
easier and more bearable. Having financial backing and support from the right
people is the main thing preventing me from turning these concepts into working
products. Therefore it goes without saying that I’ll be submitting an idea but
I thought I’d promote the prize on here in case any of you have some genius
ideas. To enter, please click on this link: http://www.inclusivetechprize.org and
remember the closing date for applications is Friday 16th January at
midday.
I should say as a footnote that the Inclusive Technology Prize is
brought to you (sounds like I’m introducing a film) in partnership with Nesta,
Innovate UK, the Office for Disability Issues, Irwin Mitchell and the
Department for Business, Innovation & Skills.
May the best man, woman or disabled person win.
Bye for now!
Friday, 17 October 2014
That’s what they think…
Lately, I have been busy with other commitments and have
felt lethargic/ultra tired so haven’t been able to fit in a blog. When I do get
the time to write a post, it’s either me telling you about an event in my life
(i.e. when I attended the Access All Areas conference a couple of weeks ago) or
an issue that I desperately want to air my views on. Today is the latter and as
you may have predicted, the subject I want to discuss is Lord Freud and his,
some might say, controversial views on disabled people.
In case you don’t know, the Parliamentary Under Secretary of State
for Work and Pensions was secretly recorded at a fringe meeting at the
Conservative Party conference last month saying that “There is a group -
and I know exactly who you mean - where actually, as you say, they're not worth
the full wage”. He then suggested that scrapping the minimum wage was a sound
idea that the Tories would look into because “if someone wants to work for £2
an hour, and it's working, can we actually?”
My first issue with what the great grandson of Psychologist
Sigmund Freud is that he brandishes disabled people as a mere “group”, thus
implying that they are a problem that he could do without. The most offensive
part of his comments was obviously when he said that “they are not worth the
full wage”. I do not need to go into detail about why that particular phrase is
out of order and almost a throwback to the days when sexism and racism were
rife within employment. Also, nobody within their right mind would want to
“work for £2 an hour”, so if people do that would suggest that maybe they have
mental illness and it is wrong for employers to exploit that.
This may come as a surprise but I am so glad that Lord Freud
made those comments and it has come to the public’s attention. Perhaps people
will realise that the majority of politicians (not all), regardless of party,
feel that disabled people are a useless drain on the British economy. Like I
have said before, it is only the fear of a public backlash that prevents the
government from rounding up the worthless and exterminating them. Minority
groups have been killed on mass before for ruining the economy so there is no
reason why disabled people cannot be made the scapegoats.
What annoys me though is whenever the subject of disability
is raised, David Cameron brings up his dead father and son who were both
disabled as if that makes his attack on the less-able members of society more
acceptable. It would be like ‘Wheelchair Boy’ slapping someone around the face
and then saying “in my defence, I am disabled”. The Prime Minister’s stringent
cuts on social care and the NHS, as well as the infamous bedroom tax, make it
clear that he does not care about hitting disabled people the hardest.
Emotively speaking about disabled members of his family is two faced and shows
that he is simply trying to manipulate the electorate into thinking he is Mr.
Nice Guy.
Bye for now!
Tuesday, 7 October 2014
Promising for once…
I’m not actually sure when I signed up but I’m on the
Transport for London database so get regular e-mail updates about everything to
do with TfL from tube strikes to road closures. Most of the messages are pretty
irrelevant to my life but seems as I travel into London quite often (mostly for
the football), I thought there might be some important information occasionally
so I shouldn’t unsubscribe. I’m glad I didn’t because the other week, I was
invited to attend ‘Access All Areas’ at the London Excel Conference Centre
where I was pleasantly surprised by what I saw and heard.
The exhibition took place on Thursday and gave an
opportunity for those at Tfl to communicate with disabled transport users and
answer any queries. I know most events like this are normally put on just to
make it seem that the organization listen to the people and are taking on board
all the feedback but in reality, do not care one bit. ‘Access All Areas’ felt
different though and I left the Excel believing that the future is bright when
it comes to accessibility on public transport.
You’ve all read about my previous issues on transport (if
not where have you been?) and for that reason I steer clear of public
transport, particularly in London. I have used a taxi recently but I did not
have the confidence to use other modes to get about. I was therefore going to the
conference expecting arguments but I was satisfied with what they said and have
a new found confidence.. Back in 2012 was the last time I used both the Tube
and a bus because there were some problems. Not major but still annoying and
put me off.
The London Underground was first built over 150 years ago so
obviously access for wheelchair users was not considered at all. Therefore,
complaining to TfL that they should completely change the whole system to
accommodate disabled passengers is unreasonable and quite frankly ludicrous. That
being said, reasonable adjustments can be made so that, for example, other
passengers do not have to help my carer lift me on board. I was relieved to
find out that most of the stations accessible from the street now have members
of staff on hand to assist with ramps. Some stations such as Leicester Square
are completely inaccessible but like I said, old Victorian architecture cannot
be changed overnight.
Buses have also never been the easiest to get on. I used
them all the time when I was at University (for that short stint) and had a few
difficulties. The ramp wasn’t that wide so my electric wheelchair was a tight
squeeze. One size certainly does not fit all. On board, some wheelchair spaces
are quite small so it can prove difficult to turn. Getting off was also
sometimes a problem as the ramp would be set down in line with a post.
Impractical or what? However, they had a few buses to try out at the show and
they definitely have improved over the past two years.
From speaking to various people and reading the leaflets, it
became clear to me that the Paralympics is the main reason why TfL suddenly
care about disabled people and want to improve access on public transport. I’m
glad that finally the legacy of those games is becoming visible for all
disabled people, not just those involved in sport. It’s not just what they have
done since 2012, TfL are also planning ahead and hope for the situation when it
comes to access to get better every year.
Bye for now!
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| Thanks Aaron for sharing this with me... |
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