Soon after watching The Wolf of Wall Street, I went to see
another Oscar nominated film that everyone has been praising non-stop. 12 Years
a Slave was a very moving dramatization of a true story and it’s definitely
another movie that I’d recommend. The history syllabus throughout my school
years was heavily weighted on slavery and Civil Rights but I came away from the
cinema feeling more knowledgeable on the subject. I should add it leaves you
hating white people but apart from that, it’s worth the admission fee.
However, that is where my mini review will end tonight.
Instead, I’ll share with you all why I penned a strongly worded letter of
complaint following this particular visit to VUE in Watford. Now, I gave the
cinema manager my letter (it was just under half a page so not too long) on
Sunday 26th January so they’ve had nearly two weeks to reply but
haven’t. Therefore, I think it’s time to speak about the issue I had and
flagged up to them.
Basically, my carer and I went up to the counter to see
whether they had any tickets left for the next screening of 12 Years a Slave.
Granted we should’ve booked but the film was not that new so I just assumed it
wouldn’t be busy. On the contrary, the girl serving us said that there were
still free wheelchair spaces but my carer wouldn’t be able to sit next to me as
is customary. The nearest available seat was the row in front of me. I wasn’t
best pleased (as you can imagine) but bought the showing was about to commence
and I didn’t want to miss the start. Plus, I get rather uptight and riled in face-to-face
confrontation and am more thoughtful when complaining in written form.
The main problems that I outlined in the letter I wrote was
that my carer couldn’t get to me swiftly in case of emergency. Also, I have a
Personal Assistant to act as my second hands if you like but they can’t help me
sitting a row in front. The Odeon is VUE’s main competitor in my area and I
concluded by saying that they do not sell the carer seats without an
accompanying wheelchair user. In fact, the seats have a ‘RESERVED’ sign on them
with the universal disabled sign to avoid confusion.
I simply asked the manager if he could consider changing the
policy so that carer seats are kept free for any disabled customers but VUE in
Garston obviously don’t care what ‘Wheelchair Boy’ thinks, hence the lack of response.
Bye for now!
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